Booking restrictions are used to control how and when guests can book accommodation, including enforcing increased minimum night stays during peak periods or restricting check-ins on specific dates such as Christmas Day. This article explains how to add and edit booking restrictions to ensure your booking rules are correctly applied. Note: The booking restriction will override the default rates for extra adults and children. These restrictions will not flow through to OTA's.
- Navigate to the left-hand menu (3 lines in the top left hand corner)
- Click Inventory > Rooms & Rates
- You will see a list of all your active rooms with columns for Room Name, Rates, Availability Links, Images, and Facilities > Click Booking Restrictions under the Rates column
- Click Add a New Restriction
- Complete the following:
- Name: Internal name for the booking restriction
- Rooms: Selection of what rooms this booking restriction applies to
- Enter date range this restriction applies to (Repeat as required by using the Add a new date range button)
- Arrival Days: During the date range provided what date range can guests arrive on
- Departure Days: During the date range provided what date range can guests arrive on
- Minimum length of stay: Enter minimum length of stay rules if applicable
- Maximum length of stay: Enter maximum length of stay rules if applicable
- Extra adult cost: Additional cost of adult for the booking restriction. If left empty the system will default to the room defaults. If left at $0.00 the system will assume there are no additional charges and will not refer to the defaults set under the room.
- Extra child cost: Additional cost of extra children for the booking restriction. If left at $0.00 the system will assume there are no additional charges and will not refer to the defaults set under the room.
- Once completed click Save changes