Software Release 09/04/2024

Room Manager deployed the below changes into the live production system overnight. Should you require further information in regards to any of the below features, please reach out to our friendly Room Manager Support team who will be more than happy to help.

New Functionality:

MFA - Multi Factor Authentication

Room Manager has released Stage 1 of MFA enhancements.
The requirements now apply to all users of Room Manager.

Existing Users:

  • If a password is changed, it will need to be a minimum of 12 characteers, with upper & lowercase letters, numbers and special characters.  

New Users:

  • Passwords for new users will need to be a minimum of 12 characteers, with upper & lowercase letters, numbers and special characters. 
  • An email address is mandatory.  The email address does not have to be unique to the user.

All Users:

  • Users now have a new Account Management screen which allows them to change their own password, email address etc. Access is via the top right hand corner of the Room Manager screen, by clicking on their name.
  • Note:  Usernames can no longer be changed, including by Room Manager Support.

Upgraded Functionality:

Bulk Approval for Refund Queue

This only applies to clients who have the Bulk Refunds Add On activated to your Room Manager console.  Please contact Room Manager Support to discuss this feature.

Users with the required access level will now be able to process multiple refunds located in the Refund Queue.  ie users are no longer required to process each refund individually.

Unit Availability - Open Availability Comments Mandatory

When a user closes or opens availability via Unit Availability they must now add a mandatory reason.

In addition, a new page to display the history of open and close reasons has been added to the console.


Bug Fixes:

Custom Letters giving an error message when editing [20816]

Resolved an issue where some letters were giving an error message when edited.

New Agents unable to login to portal [20841]

Resolved an issue where newly created agents were unable to login to their Room Manager Agent Portal.