Room Manager Software Release 31/01/2023

Room Manager deployed the below changes into the live production system overnight. Should you require further information in regards to any of the below features, please reach out to our friendly Room Manager Support team who will be more than happy to help.


Bug Fixes:

Old bookings still coming up on New Online Bookings in the To-Do List (18527)

Old bookings will no longer appear on the “New Online Bookings” section of the To-Do List in the console. Only bookings made in the last 7 days will appear under the New Online Bookings section.


Make the Booking Status Confirmed in Room Manager for OTA bookings & for the Customised Letters to be sent out automatically (19009)

When an operator is using Room Manager, any bookings made via ResOnline that will drop into the Room console will automatically be tagged with the Confirmed status instead of the old logic where it was set with the Reserved status.


Letter is being sent out even after a booking is cancelled (19109)

There was an issue reported where some automated custom letters ignore the booking status parameter resulting in the custom letters still being sent to a cancelled booking. This should now be fixed and a cancelled booking should no longer receive custom letters unless the parameter says so.


Introduce an Archive Function for Customised Letters (19039)

Operators were unable to delete/archive custom letters that were no longer in use as they were attached to existing bookings. Operators should now be able to Archive existing custom letters even when it is associated with an existing booking.