To send an e-mail to a guest, first search for their reservation under the "Reservations Calendar"
1. Make sure the booking has saved and you have an Itinerary number. Go to the Correspondence tab.
2. Click on one of the drop down boxes to choose the letter you wish to send.
3. You can then View the e-mail and add any additional information prior to sending. You can also Send and Copy yourself in by viewing the e-mail first so you can receive a copy of the email as well.
4. If you don't need to view the letter, just click Send. A message will appear saying the e-mail was sent successfully and the date and time will appear in the Internal Notes section.