The first step is to perform a ‘forced refresh’, with the following key combinations: Windows:    ctrl + F5 Mac/Apple:  Apple + R  or  command + R You’v...

Step by Step Availability check 1. Login to your Room Manager/BE Rooms Console 2. Hover over Setup --> Rooms and Rates 3. Click on room ...

Hi , Thank you for your inquiry. There are 2 ways to enter a booking in Room Manager. As a Quote or as a Booking. Please see the b...

Room manager has multiple different payment gateways that link to Room manager directly to be able to process booking payments inside your console: ...

The below Google Slide has been created as a resource to help assist Room Manager Operators managing their availability. This Google Slide can als...

Thank you for your email. All screens in Room Manager can be printed by pressing ctrl + p. Please follow the below steps: Log in to Room Manager ...

We have clients who use the below quite successfully - this works for Value/$ Amount Vouchers and Pre-packaged Vouchers. 1. Set up a new room type in R...

If you can please refund the payment via Securepay then refund in Room Manager. To Refund, please follow the below steps: Navigate t...

Here is an explanation of Room Manager Agents, they can be set up in the contact details of the console as an agent:   Credit Agent is an agent that the p...

Setting Year Round defaults Log in to Room Manager Access online distribution (orange button – Resonline) Go to Rooms and Rates from Home Page Clic...