FAQ's
The first step is to perform a ‘forced refresh’, with the following key combinations: Windows: ctrl + F5 Mac/Apple: Apple + R or command + R You’v...
Thu, 10 May, 2018 at 4:07 PM
Step by Step Availability check
1. Login to your Room Manager/BE Rooms Console
2. Hover over Setup --> Rooms and Rates
3. Click on room ...
Fri, 4 Nov, 2016 at 7:36 PM
Hi ,
Thank you for your inquiry.
There are 2 ways to enter a booking in Room Manager. As a Quote or as a Booking. Please see the b...
Thu, 4 Feb, 2016 at 10:58 AM
Room manager has multiple different payment gateways that link to Room manager directly to be able to process booking payments inside your console: ...
Mon, 27 Feb, 2017 at 12:00 PM
The below Google Slide has been created as a resource to help assist Room Manager Operators managing their availability. This Google Slide can als...
Thu, 6 Apr, 2017 at 9:34 AM
Thank you for your email. All screens in Room Manager can be printed by pressing ctrl + p. Please follow the below steps:
Log in to Room Manager
...
Wed, 12 Apr, 2017 at 8:55 AM
We have clients who use the below quite successfully - this works for Value/$ Amount Vouchers and Pre-packaged Vouchers. 1. Set up a new room type in R...
Mon, 22 May, 2017 at 4:55 PM
Below is a step by step guide for generating SMS messages to your customers. Step One - Setup To send bulk SMS messages to your customers you will need...
Tue, 29 Jan, 2019 at 11:53 AM
If you can please refund the payment via Securepay then refund in Room Manager. To Refund, please follow the below steps: Navigate to Secure...
Mon, 3 Dec, 2018 at 11:21 AM
Here is an explanation of Room Manager Agents, they can be set up in the contact details of the console as an agent: Credit Agent - the agent does not ...
Wed, 19 Dec, 2018 at 11:45 AM